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IBM · Technology · 21 Dec 2025

IBM says chatbots took on hundreds of HR jobs, and hiring rose elsewhere

Role change · Adaptation

Arvind Krishna told the Wall Street Journal that AI chatbots had taken over the jobs of a few hundred human-resources workers. CNBC reported that he also said IBM had increased hiring in software engineering, sales, and marketing, and that a later 1% global cut could affect nearly 3,000 people.